Head Office: 0844 55 77 300 - Fleet: 0333 24 18 888 - Northampton: 0160 46 53 362 customer.service@adept-telecom.co.uk

Big Business - Voice and Data Networks

Whether you're a national branch network or a single site, we have a solution for you

Over 200 Business Centres use AdEPT

Over 200 Business Centres have equipment and services installed and maintained by AdEPT.

AdEPT are a AVAYA Gold Partners and are an Avaya partner in Customer Excellence.

We also provide services to over a thousand well known larger businesses across the UK.

 

DATA Connectivity and Networks

We offer every technology from every major carrier. Speeds from 2Mb up to a massive 100Gb. Our MPLS networks allow you to join sites of different speeds and technologies.

 

VOICE - calls and lines - PSTN and Digital ISDN

PSTN and ISDN lines and calls for many large businesses. We offer free fraud protection alerts and a variety of service levels.

All big businesses are given a named premier Service manager who will be your sole point of contact – read some of our Case Studies below

CLOUD-based Contact Centres

We design and install bespoke Cloud-based Contact Centre solutions. You can choose from a wide range of functionality such as call routing, queuing, recording, prioritisation, branding and many more – read some of our Case Studies below

SIP trunks

The modern alternative to ISDN30 with voice carried over a data connection, and much improved functionality. Better disaster recovery with automatically redirected calls.

Take your phone numbers with you when you move. Flex capacity quickly with seasonality.

Somerston Hotels operate over 30 Express by Holiday Inn hotels and has been a customer of AdEPT Telecom for several years.  In addition to running their outbound voice network, AdEPT has also designed and installed a bespoke cloud-based contact centre solution for all of their inbound enquiries.

Express by Holiday Inn

Rexel is the UK’s largest electrical wholesaler. Their contract has been extended 4 times, to 9 years. We started with the voice and ADSL contract for 3 subsidiaries: Newey & Eyre, WF Electrical and Parkers Builders Merchant. We later added Denmans, Senate, and Wilts Electrical. We now supply all 400+ UK  branches.

Rexel

Halfords Autocentres have been a customer for many years. When they decided to increase their branch network from 200 to over 300 we worked hand-in-hand with Halfords to ensure every site opened on time with the correct Telecoms facilities. This kind of multi-site roll-out is one of our specialities.

Halfords