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Home >Contact Centres >Management Info and Data Capture

Management Info and Data Capture

  • We provide you with access to an online portal so that you can view your inbound call information in real-time.
  • We give you the ability to tailor your reports to meet your business requirements and to schedule these automatically.
  • If you have a requirement to capture contact information for brochure or catalogue requests,then the network can do this on your behalf.
  • This information can be listened to and transcribed at a later time.

 

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